Privacy Policy

Clearloom is an AI image background removal service operated by an independent creator. This Privacy Policy explains what information we collect, how we use it, and how to contact us.

Information We Collect

We collect only the information needed to provide and protect the service:

• Account information such as your email address and account profile details.
• Uploaded images and generated results when you use the background removal tool.
• Usage records such as credit balance, credit consumption, order status, feature usage, and error logs.
• Device and security data such as browser type, approximate request metadata, and anti-abuse signals.
• Payment records such as order ID, purchased package, payment status, and payment processor references. We do not store full card numbers.

Image Processing and Retention

When you upload an image, Clearloom sends it to our AI processing provider so the background can be removed. Uploaded images and generated files are intended to be temporary and are automatically deleted after 24 hours.

Do not upload images that you do not have the right to process. Do not upload sensitive documents, confidential business files, or images containing highly sensitive personal data.

How We Use Information

We use information to:

• Provide the background removal service.
• Create and manage your account.
• Process credit purchases and update your credit balance.
• Prevent fraud, abuse, scraping, and unauthorized access.
• Respond to support requests.
• Improve reliability, performance, and product quality.

Data Sharing

We do not sell your personal information. We may share information only when needed to operate Clearloom:

• With AI infrastructure providers that process uploaded images.
• With payment providers such as PayPal or other supported processors to process purchases.
• With hosting, database, security, analytics, and email providers.
• When required by law or necessary to protect Clearloom, users, or the public.

Cookies and Security Tools

Clearloom may use cookies and similar technologies for sign-in, preferences, security, abuse prevention, and basic analytics. We may also use human verification tools such as Cloudflare Turnstile to protect the free background removal flow from automated abuse.

Data Security

We use reasonable technical and organizational measures to protect information, including encrypted connections, access controls, and limited access to production systems. No internet service can guarantee perfect security.

Your Rights

Depending on your location, you may have rights to access, correct, export, or delete certain personal information. You can contact us at the email below to make a request.

Changes to This Policy

We may update this policy as Clearloom changes. The updated date above shows when this page was last revised.

Contact Us

If you have questions about this Privacy Policy, contact us at support@clearloom.one.